Director of Security & Loss Prevention

Job Purpose:
Responsible for implementing Loss Prevention policies and procedures within Panda business operations. Uses Quantitative and Qualitative data analysis, audits, and best practices to identify opportunities for improvement with a focus on asset protection, profit, and shrinkage improvement. This role guides Stores Management on all loss prevention or asset protection topics.

Functional Accountabilities:

• Overall responsibility to create and implement Loss Prevention solutions and programs through a combination of applications, including data analysis, audits, training programs, and supporting the investigations.
• Develop and maintain the Loss Prevention department-approved budget.
• Identifying and implementing opportunities, good practices, corporate initiatives, plans, and programs that result in the reduction of shrinkage.
• Act as the expert on all store systems related to asset movement that can cause profit loss. Examples include; POS systems, inventory management, cash management, and operational policies.
• Act as the expert on all physical security programs and processes. Examples include; Alarm systems, CCTV, Access Control, and MPS (Maximum Protection System).
• Involved in the security outsourcing or other loss prevention agents' evaluation and final disposition.
• Identify high-risk activities and address the effective CAPA through proper Root cause Analysis.
• Design, maintain, and improve the operation audit program to identify business risks.
• Partners with Store GMs to ensure maximum collaboration to reduce losses and shrinkage.
• Decision on Audits and Data Analysis outcomes (e.g. process deficiencies, fraud, or others) for further required action and proper escalation.
• Design and maintain the loss prevention monthly/yearly reporting and trending.
• Ensure having the right team, capability, and training to achieve the department's strategy and objective.
• Develop a program to define the required Qualitative and Quantitate data analysis that identifies the business risks, abnormal activities, and behaviors.
• Address effective action plans to improve process deficiencies identified by the Data Analyses section.
• Define and strengthen the link between the Data Analyses section outcomes and the LP auditors in order to effectively assess and identify the business risks.
• Respond to critical incidents, such as catastrophic events, violent weather, or civil disorders.

Education
Bachelors and/or Master’s Degree in Business Administration/Management or relevant subject.

Experience, Skills & Competencies

• Minimum 10 years of Loss Prevention & Security experience with (3-5) years at a managerial level managing the function.
• Knowledge of local legislation and regulatory authorities’ standard requirements.
• People Management, Analyzing Information, Technical Understanding, Promoting Process Improvement, Developing Standards, Managing Processes, Dealing with Complexity, Problem-Solving, and Process Improvement, roles include an advisory or cross-functional element, so it’s vital to manage a complex situation, gathering key facts quickly, remain calm under pressure and be decisive. Need to act with integrity and be able to give strong reasoning for any course suggested