Senior Operation Manager

We believe that work is not just an office you report to every morning. It is rather the right place for discoveries as well as innovations and a venue for development of professional skills. Employees in Panda always work to reach new heights in performance through enthusiasm, punctuality and adaptability. If you believe you can be the one with this skillset, join us today to start your first step towards a quite successful career path.

Job Purpose:

•  To ensure service delivery targets of the DC are met by effective planning & management of resources and workloads whilst ensuring the company’s policies, ethics & core values are implemented.

Job Responsibilities:

• Responsible for all operations departments (IN&OUT bound and Picking) of the Distribution Centre
• Ensuring all system procedures are implemented as per SOP’s

• Ensuring all operation KPI's & BSC are met and achieved.

• Controlling the operational budget within the department.

• Initiate Projects for business improvements and delegate to the team.

• Ensuring the internal and external customers services (deadlines)

• Monitoring and controlling all operations departments (IN&OUT bound and Picking) through implementing measures to reduce damages, stock losses, and other operating expenses.           

• Ensuring all departments MHE to comply with safety regulations and to ensure all are consistently in working order to maximize the productivity of the MHE  

• Implementing all health, safety, and security measures for DC employees, providing a clean, safe, and secure working environment. Monitor safe working practices are adhered to and stipulated uniform and protective clothing is worn to comply with company and legal requirements.            

• Ensuring that all relevant administrative documents are correctly completed and processed in line with company standards and maintain close liaison with the managers across the business to ensure customer satisfaction of the delivery procedure.

• Ensuring the right Seasonal & resource planning
• Supporting the DC manager in his activities

Education:

Graduate in business management or industrial engineer.

Experience, Skills & Competencies:

• 7 years of experience in large DC Management level

• CSCP

• Strong people management skills

• Analytical skills

• Cross-Functional collaboration skill
• Retail Operations