Assistant Store Manager - Riyadh

We believe that work is not just an office you report to every morning. It is rather the right place for discoveries as well as innovations and a venue for development of professional skills. Employees in Panda always work to reach new heights in performance through enthusiasm, punctuality and adaptability. If you believe you can be the one with this skillset, join us today to start your first step towards a quite successful career path.

Job Purpose

To ensure a smooth and efficient operation of the store with supervision of all departments’ and team on the day to day activities.

Job Responsibilities


Management Accountabilities:

• Ensures all managers/supervisors have personal objectives and KPIs which cascade down the department deliverables, regularly reviews performance and provide annual performance rating for his direct reports.
• Plans and monitors training needs, provide professional coaching to managers/supervisors to ensure that they have the professional capability to fully deliver in their role and that they are working on a personal development plan.
• Ensures all managers/supervisors have a career plan.
• Motivates employees and monitors employee satisfaction within his area and plans and executes plans to improve it.
• Ensures staff in place to perform the required tasks.
• Possibility of acting on behalf of store Manager in case of his absent and to meet all requirements of store manager roles.

Functional Accountabilities:

• Organizes and coordinates activities of the departments and its associates.
• Plans weekly and monthly staff work hours schedules, break periods, and vacations.
• Provide action plan for improvement required related to low performing sections and/or associates.
• Ensure adequate amounts of merchandise within the store and takes necessary action if shortage or excess merchandise is observed.
• Implement department layout and merchandise and plan weekly advertising display.
• Ensure that all store equipment’s and fixtures are properly maintained and immediately contact the maintenance manager in case of breakdown or poor performance of any equipment.
• Motivates all store associates and attempts to solve problems confronting them in line with the store business.
• Conducts and supports all special sales programs and activities conducted at the store to increase sales.
• Ensure that all store associates has up to date health cards from the Ministry of Health.
• Study and Signs store related documents such as daily sales report, vendor deliveries, warehouse, returns, associate time cards, clearance certificates, vendor clearance certificates and any other document requiring his signature
• Perform customer service activities and act on behalf of store Manager in his absence.
• Referring to line manager/Ops support in case of uncertainty
• Quickly resolve any source of trouble with training, coaching and follow company discipline policy if required making sure business is not effected.

Education

Minimum of Diploma’s degree

Experience, Skills and Competencies

• Minimum 2 years’ experience in Supervisory level in Retail operations
• Strong Management and excellent communication skills