Objective:To assist in achieving the department sales, margin, and other income and total commercial margin in order to support the company in achieving the sales and bottom line targets.
Functional Accountabilities:• Assist the Category Manager in negotiations of the annual supply agreements with the vendors asper the company guidelines.• Assists in managing product categories in line with sales budget and forecast by recommendingthe selection of products for his category and plans to drive category profitability• Assists the category manager in negotiating and administrating the cost and retail price setting(Product Margin).• Assists the category manager in managing the total commercial margin by negotiating/follow-upthe deals with the vendors and ensure the implementation.• Assists in managing vendor relations by providing feedback to vendors about performance andfuture opportunities.• Suggests/negotiates promotional offers and completes the formalities of the promo plan.• Sources new products• Market Share AnalysisAssists Category Manager in Promo Optimization process:• Supplier Brief Communication• Items’ Selection• Promo Internal Communication• Forecasting• Signoff• Post Promo Review and ActionAssists Category Manager in Assortment Optimization Process:• Category Re-set• Filling Market Gaps; Format, Tiers & Region• New Business Development• Rationalization & OptimizationAssists Category Manager in Pricing Optimization Process:• Define Pricing Strategy• Category ProfitabilityImproves Category Availability through:• Setting MFQ & MDQImproves Category Footfall through:• Planogram implementation• Developing CATMAN Principles• Monthly & Quarterly Perf
JOB PURPOSE:
To handle all security issues related to DC and Transportations; manages team of one Junior Security Supervisor and eight (8) Security details of DC.JOB ACCOUNTABILITIES:• Ability to deal with theft cases as per policy, procedure and regulations• Able to explain emergency procedures to Security on detail.• Ensure adherence in handling of security seals before driver dispatching to stores/.• Ensure adherence in handling of security seals after drivers arrival from delivery• Ensure handling and weighing of scrap materials for sale from stores• Knowledge in investigation for theft cases• Knowledge of contact numbers of police and fire department in case of emergency.• Inputs accidents in GOSI platforms and details thereof.
JOB PURPOSE :
Ensure panda adherence and compliance to quality and regulatory standards communicating and setting an action plan with the concerned department to act accordingly.
Key Accountability:
Regulation Compliance:• Manage Government Regulatory Compliance and control systems to ensure compliance to regulatory and legislation requirement (e.g. Municipality/ SASO/ SFDA etc.) and align guidelines with main stakeholders.• Ensuring Regulatory Compliance and oversee control systems to prevent or deal with violations of legal and regulatory guidelines with main stakeholders from Commercial, Operations and Quality team.• Collaborate with GR departments to monitor enforcement of standards and regulations and set a plan for timely compliance projects with the concerned department.• Supports Panda’s future projects to identify possible compliance risks and act as a governance role to ensure adherence to regulations throughout the projects.• Keep abreast of regulatory developments within or outside of the company as well as evolving best practices in compliance control.• Communicate all new circulations from regulatory authorities to the concerned departments and ensure compliance on time to avoid any violations of legal or regulatory guidelines.• Prepare reports for Senior Management and External Regulatory bodies as appropriate to highlight compliance risks and set action plans.• Maintain documentation of compliance activities, such as complaints received or investigation outcomes regarding regulation violations.• Support and oversee product/Projects trials from regulatory perspective.• Keep up to date with changes in regulatory legislation and guidelines.• Coordinate with different department heads to review all departmental compliance policies.
Customer Complaints Management:
• Develop Quality Processes and procedures to ensure consistency of policies and procedures, to manage Complaints, Quality Risk issues, NCR’s and systems, legislative compliance.• Develop Customer Complaints System to ensure resolution and maintenance of customer satisfaction and Panda’s reputation and maintain effective Root Cause Analysis (RCA) and Corrective and Preventive Action (CAPA) system.• Ensure effective Customer Complaints System in place to ensure resolution and maintenance of customer satisfaction and Panda’s reputation and maintain effective Root Cause Analysis (RCA) and Corrective and Preventive Action (CAPA) system.
Non-conformity System. • Handling the Non-conformity system to document, track, and escalate critical quality issues that may cause risk to the business by identifying the root-causes and addressing the right CAPAs. • Manage non-conformity system and ensuing that Nonconformance management process functions effectively, and that all necessary guidance and training is available. • Evaluates incoming food alerts and recalls and assess the impact to the business and/or its impact to determine the actions needed in response to internal or external notices.
Product Recall System Management • Develop and implement of the Recall process on cooperate level, aligned with stakeholders in order to minimize the associated risks of the recall.• Performs reconciliation steps to close the recall. Review Stores/ DC inventories for returns or disposals. Complete and close log entries. Complete any required stakeholder communications and or reporting.• Recall process improvement participates in revisions of the recall process to ensure that the process is comprehensive of actions, communication, and involvement of appropriate people. Work with intersections to identify areas of process improvement and compliance. Identify resource constraints and opportunity for IT enhancements.
Job Purpose:Responsible for preparing and analyze the financial data, create financial models, and provide insights to support the decision making. This role involves evaluating financial performance, preparing reports, identify trend, pattern of the financial data and metrics. In addition, prepare the annual budget cycle and effectively use various reporting system.Key Accountabilities:
- Build financial models using data from financial systems and other sources, to support business decisions and the execution of strategic and tactical initiatives.- Build a monthly report and do extensive analysis to be able to support the financial decision. - Evaluate investments opportunity and advice on better opportunity between various investments. - Partner with management to understand expense and other income drivers and monitor performance against established targets.- Control the spending and report any gap vs. budget.- Evaluate the competition performance and benchmark it to Panda.- Actively participate in the annual budgeting process, quarterly review and estimate year end closing.- Initiate continual process improvement efforts that enhance timeliness and accuracy.- Assist in the preparation of business plans/business case analysis for new projects or initiatives.- Perform ad-hoc reporting and analysis as needed.- Use Fusion Budgeting Module, General Ledger Module, and understand the Procurement Cycle.
Job Purpose:
Ensures the QC Inspectors team applies the Quality SOP & Standards to inbound and outbound deliveries Compliance to local (SASO/ SFDA/) and international quality and food safety standards.
Key Accountabilities;
• Ensure the QC team are complying to the agreed Receiving process of checking based on the SOP and the newly agreed Produce Specifications and determining the accurate sample size for product inspection for Fresh and FMCG.• Manage the Receive / Partial Reject or Reject deliveries recommendations and communicate directly to buyers for actions to be taken with suppliers to ensure the accepted product comply with specification.• Managing the daily receiving supplier & product conformance documentation. (Receiving Sheets for Produce, Chilled Meat, Frozen, FMCG Food & Non-Food) to ensure the compliance to the regulation compliance to SFDA’s regulation to avoid violation in DC and Stores to requirement.• Ensure the compliance to food alert procedure and manage re-calls in DC by applying destructive sampling & submitting full report to head of NPI and QC on time for proper escalation.• Ensure physical and system stock identification is aligned to storage specifications (right stock in right place).• Managing the inspection of Product stock which is nearer to expiry or which is going to deteriorate. Align the inventory team and commercial on the outcome of the inspection to take the required action (Lock the product in system, communicate with supplier for redelivery or deduction etc.)• Conducting annual DC QC audit to verify the DC compliance with the standard requirements to protect customers from potential food safety hazards & hygiene standards.• Responsible to continually train the team members in their specific area of operation to ensure their compliance to the standard and build up their capabilities.• Support the DC team on managing pest control for quality and hygiene purposes.• Data management and reporting:• Manage monthly status reports regarding minor and major quality related matters to be shared & discussed with NPI & QC Manager for continues improvement project.• Manage and Maintain all receiving and rejection data records and Send daily, weekly, monthly, and yearly report to Commercial, SC & QA based on vendor performance & rejection rate to analyze the vendor performance and rejection scorecard.• Establishes and reports KPIs to demonstrate continuous achievement of performance in accordance with all DC SOPs and work instructions.
Maintain effective documentation processes by:• Contribute to creating Standard Operating Procedures (SOP’s) related to daily store operations (Receiving, Storage, Personal Hygiene, etc.) to comply with regulatory and company needs.• Managing and maintain all documentation related to DC activity for auditing and traceability requirements (Training, audit and handover etc.)
Job Purpose
The Strategy Performance Manager is responsible for overseeing the execution and monitoring of the organization's strategic initiatives. This role involves tracking performance, generating periodic reports, conducting analysis, and making data-driven recommendations.
Functional Accountabilities
• Strategy Execution: Oversee the implementation of strategic initiatives and action plans across the organization. Monitor progress and provide guidance to ensure milestones are achieved.
• Performance Measurement: Establish key performance indicators (KPIs) and metrics to track progress and measure performance against strategic goals. Develop monitoring systems and reporting mechanisms to provide regular updates on performance to stakeholders. Analyze data and identify trends, successes, and areas requiring improvement.
• Performance Analysis and Evaluation: Conduct regular performance reviews and evaluations to assess the effectiveness of implemented strategies. Identify root causes of performance gaps and recommend adjustments or improvements.
• Problem Solving and Decision Making: Address challenges or obstacles that arise during the execution phase. Analyze data, identify patterns, and make informed decisions to overcome barriers and optimize performance.
• Reporting and Communication: Provide regular updates and reports on strategy performance to key stakeholders. Present findings, progress updates, and recommendations for strategic adjustments.
• Continuous Improvement: Identify opportunities for refinement or optimization of the strategy and associated processes. Gather feedback, conduct post-implementation reviews, and implement changes to enhance performance and ensure continuous improvement.
• Cross-functional Collaboration: Collaborate with key stakeholders across the organization to drive alignment and collaboration in strategy execution performance .
JOB PURPOSE
Responsible to manage and deliver business wide reporting (financial and non-financial) and data analysis to support key analytics initiatives for detecting fraud & corruptions potentials.
JOB ACCOUNTABILITIES
PLANNING• Lead the preparation of Fraud Prevention Unit based on fraud risks assessment to set out the priorities of the business monitoring dashboard (Business KPIs), consistent with the organizational objectives.
OPERATIONAL• Develop a methodology to investigate potential occurrences of fraud by developing business intelligence analytics reports to improve and strengthen forensic analytics and partner with various departments and stakeholders on risks and controls, in identifying and assessing fraud and service related risks.• Ensure data integrity and investigating data mapping to the main data warehouse for BI analytics • Coordinate with business partners in Enhancing and Developing Retail & Business Analytics: Basket Analysis, Customer Management Analysis, Sales Analysis, Category and Events Analysis, Event Analysis Supply Chain related Analysis. • Manage the pre-identified business KPIs-dashboard to support activities and techniques that promptly recognize timely whether fraud has occurred or is occurring.• Providing periodic evaluation of anti-fraud controls based on the detailed fraud risk management • Implementing technology to aid in continuous monitoring and detection activities• Assists the Head of Compliance in the assignment’s field planning and the development.• Conducts interviews, reviews documents, develops and administers surveys, composes summary memos, prepares working papers, identifies and defines issues, reviews and analyses evidence, documents processes and procedures, and documents issues and recommendations.• Maintains productive business unit and staff relationships through individual contacts and group meetings.• Maintains the Company’s standard for the Professional Practice and the Code of Ethics developed by ACFE and Panda standards.• Administer the assessment of fraud risks and internal controls within the audited area; identification of process weaknesses and inefficiencies and operational issues, evaluation of Risks and Controls and preparation of fraud Risk and anti-fraud Control matrix• Work closely with the other departments’ managers (IT, Finance, Operations, etc.) on Compliance -internal audit matters to achieve the company objectives and ensure implementation of the agreed remediation plans• Stays abreast of general business/economic developments and new professional announcements & standards to gain an understanding of their links and impact on the organization. Understands and applies technical standards.• Maintains a positive, professional relationship with staff and management at all levels, including maintaining a professional appearance at all times.• Coordinate with other Audit Division’s units and activities so that it effectively utilizes its resources, manages its priorities, and is able to be both responsive and proactive.
REPORTING• Communicate and discuss analytics studies reports results via written reports and oral presentations to the CAE and Head of Compliance• Report Business KPIs red flags to Head of Compliance timely and prepare for the root analysis • Report to Head of Compliance on monthly basis on the related pending remediation plans
Follow up• Ensure that all agreed remediation plans are subsequently implemented.• Perform follow-up procedures timely to determine whether agreed remediation plans have been implemented.
PEPOLE MANAGEMENT• Keep abreast with all the latest updates in the ACFE, audit, risk management and fraud field and improve the abilities of the department abilities.• Provide clear direction, priorities tasks, assign and delegate responsibility and monitor the workflow• Plan, manage and review individual performance and provide regular feedback, development, and coaching, taking prompt action where necessary
