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Branch Supervisor E-Commerce Operations

Panda Retail Company Riyadh, Saudi Arabia Posted 2026/08/10 18:47:59 Expires 2026-10-09 Ref: JB1100088702

Job Description

Job Purpose

Develop the team to execute the best picking and delivery journey for the best result outcome for our customers

Key Accountabilities

  • Supervises and monitors duty schedule including timing and personal hygiene.
  • Executes the best utilization of pickers, admins, and drivers, follow pick-rate and on time handover and delivery.
  • Collaborates with store operations team for replenishment and availability.
  • Trains the team for the best follow of procedures.
  • Ensures delivering daily targets and KPIs
  • Ensure availability of assets and consumables ( bags , boxes, picking devices … )
  • Communicates with area operations lead on daily operations and needs.
  • Communicate with service desk for any escalations disrupting the operation

Skills Description

Qualifications

  • High school , College is a plus
  • Experience with leading a team of more than 10 employees

Professional Certifications

  • English language required (intermediate)
  • Strong problem-solving skills in a fast-paced environment
  • Strong communication skills

Experience

Retail and E-Commerce background

Key Competencies

  • Customer focus
  • Results Driven
  • Lives the values
  • Team player
  • Develops self/others

Job Details

Preferred Candidate

Panda Retail Company

Retail Jeddah , Saudi Arabia 500 employees or more +966.9.200.27707 https://www.panda.com.sa/

Panda is more than a retailer—it’s a trusted partner in your daily life. Committed to quality, affordability, and community well-being, we create a seamless shopping experience rooted in Saudi values. With fresh groceries, essential products, and innovative solutions, every visit to Panda adds value, making life better together.

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