DC Quality Control Manager

We believe that work is not just an office you report to every morning. It is rather the right place for discoveries as well as innovations and a venue for development of professional skills. Employees in Panda always work to reach new heights in performance through enthusiasm, punctuality and adaptability. If you believe you can be the one with this skillset, join us today to start your first step towards a quite successful career path.

Job Purpose:

• Quality Control Manager ensures the QC Inspectors team applies  the Quality SOP  & Standards to inbound and outbound deliveries

• Compliance to local (SASO/ SFDA/) and international quality and food safety standards

Quality Control Operation:

• Ensure the QC team are complying to the agreed Receiving process of checking based on the SOP and the newly agreed Produce Specifications and determining the accurate sample size for product inspection for Fresh and FMCG.

• Manage the Receive / Partial Reject or Reject deliveries recommendations and communicate directly to buyers for actions to be taken with suppliers to ensure the accepted product comply with specification.

• Managing the daily receiving supplier & product conformance documentation. (Receiving Sheets for Produce, Chilled Meat, Frozen, FMCG Food & Non-Food) to ensure the compliance to the regulation compliance to SFDA’s regulation to avoid violation in DC and Stores to requirement.

• Ensure the compliance to food alert procedure and manage re-calls in DC by applying destructive sampling & submitting full report to head of NPI and QC on time for proper escalation.

• Ensure physical and system stock identification is aligned to storage specifications (right stock in right place).

• Managing the inspection of Product stock which is nearer to expiry or which is going to deteriorate. Align the inventory team and commercial on the outcome of the inspection to take the required action (Lock the product in system, communicate with supplier for redelivery or deduction etc.)

• Conducting annual DC QC audit to verify the DC compliance with the standard requirements to protect customers from potential food safety hazards & hygiene standards.

• Responsible to continually train the team members in their specific area of operation to ensure their compliance to the standard and build up their capabilities.

• Support the DC team on managing pest control for quality and hygiene purposes.

• Data management and reporting:

• Manage monthly status reports regarding minor and major quality related matters to be shared & discussed with NPI & QC Manager for continues improvement project.

• Manage and Maintain all receiving and rejection data records and Send daily, weekly, monthly, and yearly report to Commercial, SC & QA based on vendor performance & rejection rate to analyze the vendor performance and rejection scorecard.

• Establishes and reports KPIs to demonstrate continuous achievement of performance in accordance with all DC SOPs and work instructions.

Maintain effective documentation processes by:

• Contribute to creating Standard Operating Procedures (SOP’s) related to daily store operations (Receiving, Storage, Personal Hygiene, etc.) to comply with regulatory and company needs.

• Managing and maintain all documentation related to DC activity for auditing and traceability requirements (Training, audit and handover etc.)

Education

• Bachelor degree or Diploma in Microbiology, Agricultural Engineering, Biology etc

Experience, Skills & Competencies

• 3- 5 years of experience with (3) years’ experience in quality control management related position.

• Job holder must be familiar with QA regulations set by Corporate QA Team.

• Possess sound knowledge & experience about Food Items – especially Produce, Meat, Bakery, Deli & Fishery.

• Possess good level of spoken & written English & Arabic language

• He should have basic knowledge in JDA and WMS.

• Technically know the banana ripening and other fruits ripening techniques.

• He should possess the knowledge about chemicals, sanitizers used at the warehouse level.

• Knowledge about the standards and testing procedure for the dry and produce item, especially produce item (Brix test and Firmness test).