District Operations Manager - Riyadh

Job Purpose

Manage multiple stores of different format in the region to deliver operational key performance indicators to enhance the customers shopping experience and drive sales

Functional Accountabilities:

Lead store managers performance to comply with operation standards, policies & procedures to achieve their KPI’s based on the company strategies

Close monitoring to store business progress to achieve their sales budget and improve customer experience

Set action plans to modify performance and improve results to impact business outcomes positively

Highlight areas of development to work on rectifying with the team to ensure sales growth and increase footfall

Escalate any concerns that may impact business continuity negatively & work with stakeholders to solve them in a timely manner to achieve the requested growth

Lead & motivate his team towards implementing the best standards through regular meetings & store visits to build a healthy productive culture

Provide his team with all the required tools to succeed and execute their roles efficiently through mentoring, coaching, and personal development

Encourage and reward high performance to motivate people to plan their careers and anticipate personal growth that will lead to the stores' success

Manage cost-effectively through regular reviews to stores expenses and labor cost to impact the bottom line positively

Monitor key P&L lines to ensure increased profitability and reduce losses to achieve business strategies

Create a healthy platform for his team to participate effectively and efficiently through fair treatment, performance monitoring, and highlight any behavioral or business shortfalls professionally to adopt the right culture in the stores

Utilize manpower budget effectively through periodic reviews, rotations, and transfers to drive performance towards achieving the business goals

Education
University degree in management or related field
Fluent in Arabic & English

Experience, Skills & Competencies skills.

Minimum 5 years experience managing large-scale operations in retail.

Strong leadership and excellent communication skills both written and spoken

Detail-oriented & organized
Analytical thinker with strong capabilities to manage conflict

Work under pressure

Adopts & drives change

Creative & fast learner