District Operations Manager - Riyadh

Job Purpose

Manage multiple stores of different formats in the region to deliver operational key performance indicators to enhance customers' shopping experience and drive sales

Functional Accountabilities:

 Lead store managers' performance to comply with operation standards, policies & procedures to achieve their KPIs based on the company strategies
 Close monitoring of store business progress to achieve their sales budget and improve customer experience
 Set action plans to modify performance and improve results to impact business outcomes positively
 Highlight areas of development to work on rectifying with the team to ensure sales growth and increase footfall
 Escalate any concerns that may impact business continuity negatively & work with steak holders to solve them in a timely manner to achieve the requested growth
 Lead & motivate his team towards implementing the best standards through regular meetings & store visits to build a healthy productive culture
 Provide his team with all the required tools to succeed and execute their roles efficiently through mentoring, coaching, and personal development
 Encourage and reward high performance for motivating people to plan their careers and anticipate personal growth that will lead to the store's success
 Manage cost-effectively through regular reviews of stores expenses and labor costs to impact the bottom line positively
 Monitor key P&L lines to ensure increasing profitability and reduce losses to achieve business strategies
 Create a healthy platform for his team to participate effectively and efficiently through fair treatment, performance monitoring, and highlight any behavioral or business shortfalls professionally to adopt the right culture in the stores
 Utilize manpower budget effectively through periodic reviews, rotations, and transfers to drive performance towards achieving the business goals

Education
 University degree in management or a related field
 Fluent in Arabic & English

Experience, Skills & Competencies skills.
 Minimum 5 years experience managing large-scale operations in retail.
 Strong leadership and excellent communication skills both written and spoken
 Detaille oriented & organized
 Analytical thinker with robust capabilities to manage conflict
 Work under pressure
 Adopts & drives change
 Creative & fast learner