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Job Description
Job Purpose
Manages the operations under the guidance of the E-commerce & take responsibility for the day to day management of the online merchandising and sales including the shipment of goods to our. Ensuring that the right products are delivered to the right customers on time and at a good cost. involved in transportation, stock control, warehousing and monitoring the flow of goods.
Key Accountabilities
- Responsible for the total operations of Fulfilment Centre including team management, cost control and performance against SLA’S and KPI’S.
- Ensure the company’s health and safety policies are fully understood and adhered to, as well as promoting a culture of equal opportunities
- Organizing and mange Team leaders, OFA & drivers shifts to ensure staff availably .
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Responding to customer questions and queries in a timely manner reflecting Panda Click as a professional on-line retailer at all times.
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manage and develop an expert e-commerce team, allocating tasks and activities on a day to day basis, with a view to increasing productivity and sales.
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Review customer’s ratings on e-commerce accounts, ensuring that all communication with customers is conducted in a manner that will maintain and/or increase ratings
- Execute processes and procedures that support good stock control, including stock taking and recording of stock level
- To oversee and check the work of the team regularly to ensure that high quality standards are maintained and assist in the development of the team members skills.
Skills Description
Qualifications
Bachelor degree
Experience
4 years’ experience in grocery retail, section manager preferred
Key Competencies
- Proven track record of managing teams within a warehouse/fulfilment center / store environment
- Stakeholder management with internal and external partners
- Excellent communication skills
- IT Literacy and Financial awareness including budget management
- LEAN knowledge, continuous improvement
Job Details
Job Title
Fulfilment Center Manager.E - Commerce - Fulfillment Operations 2
Job Country
Saudi Arabia
Job City
Riyadh
Job Role
Stores
Employment Type
Employee
Preferred Candidate
Career Level
Entry Level
Panda Retail Company
Panda is more than a retailer—it’s a trusted partner in your daily life. Committed to quality, affordability, and community well-being, we create a seamless shopping experience rooted in Saudi values. With fresh groceries, essential products, and innovative solutions, every visit to Panda adds value, making life better together.
