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Job Description
Functional Accountabilities:
Team Supervision
Supervise his regional Investigation officers, including preparing and delivering annual employee performance evaluations, as well as identifying strengths and opportunities for growth in his investigation team
Prepare a development plan for each Officer in light of evaluation results
Train, coach and motivate his regional staff. Assist and direct staff as needed to ensure productivity and meeting service levels are met
Follow-up to verify that the Investigation tool is updated with the status of each investigation.
Assist the Investigation Manager in performing quality assurance reviews for investigation activities in his region, including those involving both internal employees and external resources/experts
Conducting and Reporting Investigation Results
Planning:
Perform conflict of interest checks on his team prior to any investigation
Prepare for the investigations by developing fraud investigation programs and obtain the Manager’s approval, monitoring investigation progress, identifying priorities, and effectively allocating resources
Execution:
Conduct the investigation in accordance with the developed and approved program.
Gather evidence. This includes gathering, reviewing, and analyzing data in support of an investigation
Prepare working papers to adequately document investigations performed with supporting evidence for all forensic findings
Where possible, analyze data to provide insight for the investigation
Interview executives, suspects and witnesses in a professional and courteous manner to obtain information based on identified evidence
Reporting:
Prepare reports in a manner that is clear and supported by evidence and which summarizes conclusions, findings, and recommendations on employee disciplinary action and control enhancements, and be able to communicate investigation results, and recommendations
Report on status of investigations conducted in his region to the Investigation Manager along with statistics related to
investigations performed and remedial actions taken.
Ensure that all members of the Investigation Team are fully compliant with the Investigation Manual
Recommend corrective actions relating to internal control deficiencies/ failures
Follow-up on Remedial Actions
Ensure that all agreed remediation plans are subsequently implemented by conducting follow-ups on a continuous basis to ensure maximum adherence to established or recommended controls
Other Points
Keep organized files of all cases
Staying abreast of new developments in the field and the law
Assists in special projects as assigned by the Investigation Manager
Skills
Education
University degree from a recognized university.
Professional certification (CFE certification) is a plus
Experience, Skills & Competencies
Minimum 6 years of relevant experience in Fraud investigations; experience in the retail sector is preferred. Previous experience in Forensic - big 4 accounting firms is an advantage
TECHNICAL COMPETENCIES/ AREAS OF KNOWLEDGE
Understand Panda industry
Compliance & Regulatory Requirements
Advanced-Data Analytics
Advanced Audit Reporting and communication skills
Relevant Laws and Regulations
Excellent verbal and written communication and presentation skills.
Strong interpersonal skills—ability to work closely with people at all levels of the organization and facilitate the implementation of corrective action.
Supervisions skills
Proficient in MS Word, Excel and PowerPoint
