Loss Prevention Supervisor

Job Purpose:
Manage loss prevention team in the stores.

Functional Accountabilities:

- Manage the Loss Prevention Team, including preparing and delivering annual employee performance evaluations, as well as identifying strengths and opportunities for growth in the loss prevention teams
- Act as the expert on all store systems related to asset movement that can cause profit loss. Examples include POS systems, inventory management, cash management, and operational policies.
- Act as the expert on all physical security programs and processes. Examples include Alarm systems, CCTV, Access Control, and MPS (Maximum Protection System).
- Involved in the security or other loss prevention agent’s evaluation and final disposition.
- Validate the abnormality cases that were shared from the HQ loss prevention.
- Identify the gaps and high-risk activities and address the effective CAPA through proper Root cause Analysis.
- Design and maintain the loss prevention monthly/yearly reporting and trending.
- Respond to critical incidents, such as catastrophic events, violent weather, or civil disorders.
- Partners with Store GMs to ensure maximum collaboration to reduce losses and shrinkage.
- Ensure having the right team capability and training to achieve the department strategy and objective.
- Address effective action plans to improve process deficiencies identified by the Data Analyses section.

Education:
Bachelor’s Degree in business administration/management or relevant subject.

Experience, Skills & Competencies:
- 5 years of related security and loss prevention experience required.
- Extensive knowledge of security protocol and procedures.
- Excellent written and verbal communication skills.
- Ability to work with confidential and classified information.
- Proficient with related software