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Job Description
We believe that work is not just an office you report to every morning. It is rather the right place for discoveries as well as innovations and a venue for development of professional skills. Employees in Panda always work to reach new heights in performance through enthusiasm, punctuality and adaptability. If you believe you can be the one with this skillset, join us today to start your first step towards a quite successful career path.
Job Purpose
To lead the implementation of quality learning and development programs aligned to business needs in the region by planning, organizing and conducting classroom training, on-the job training, follow-up and assessments and post-training support to improve employee’s performance and facilitate active learning experience.
Job Responsibilities
1.Leadership:
Ensure the effective achievement of support office training objectives through the leadership by setting individual objectives, managing performance, developing and motivating team members, provision of formal and informal feedback and appraisal in order to maximize subordinate and the performance of the regional store of learning.
2.Consultancy:
Recommend learning intervention to internal customers by analyzing the learning objectives, expected outcomes, and requirements to ensure learning effectiveness.
3.Learning Program Delivery:
Coordinate and deliver relevant learning programs by following up with HRBP, Head of Department in support office to get participants, providing classroom training and on-the-job training to learners (level 4 and above) to improve the employees’ performance and productivity.
4.Personal Development Plan:
Develop and implement personal development plan for level 4 and above employees in support office with HRBP by conducting relevant assessment, interviewing the employees and selecting appropriate learning, theoretical and practical to improve the performance of selected employees.
5.Quality Assurance:
Ensure the quality of learning programs by monitoring program delivery by the trainers to ensure consistency and standardization of message, and share the feedback received about the training to design and development team to ensure meeting the learning objectives and expectations.
6.Learning Experience Design:
Design and develop total learning experience by analyzing user needs, conducting research, and proposing learning contents, activities and assessment that align with business needs and best practices to improve the learners’ competency
7.Development Skills Metrix:
Develop Skills Metrix for support office (behavioral and functional) by creating, sourcing and selecting appropriate methodology to design and develop learning and development programs for support office.
8.Quality Assurance:
Ensure the quality of learning programs by comparing/benchmarking the programs with best practices, visiting and getting the feedback from end users to ensure the learning programs meet the expectations.
9.Reports:
Consolidate relevant reports on the regional performance by using the dashboard and templates to update relevant stakeholders with the training results, utilization of resources and performance evaluation.
10.Policies and Procedures:
Recommend improvements to departmental policy and direct the implementation of procedures and controls covering all areas of Store of Learning activity so that all relevant procedural requirements are fulfilled while delivering a quality, cost-effective service to customers.
Skills
Education
Bachelor’s Degree
Experience, Skills and Competencies
• Minimum 5 years of overall experience with 3 year experience in operations or training and development
Job specific Skills:
• Knowledge and application of adult learning principles
• Knowledge and application of instructional design methodologies like ADDIE, SAM
• Intermediate level of MS Office package, particularly MS PowerPoint and MS Publisher
Generic Skills:
• English and Arabic Language (spoken and written)
• Creative and innovative
• Public speaking
• Active listening
Competencies:
• Leadership
• Proactive
• Goal oriented
• Interpersonal skills
• Business and operations acumen
