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Job Description
Job Purpose
The Operations Retail Communications Specialist is responsible for managing and governing all communications between Head Office and Stores, ensuring clarity, consistency, and execution excellence across the retail network.
The role acts as a central coordination and governance point, ensuring that all communications are structured, prioritized, and aligned with business objectives, while enabling stores to execute efficiently and within defined timelines.
Key Responsibilities & Accountabilities
- Communications Governance & Execution
- Store Execution & Compliance Monitoring
- Stakeholder Coordination & Alignment
- Store Support & Issue Management
- Reporting, Insights & Continuous Improvement
- Administrative & Operational Support
Skills Description
Skills & Competencies
Technical Skills
- Proficient in Microsoft Office (Excel, PowerPoint, Word)
- Experience with reporting tools and dashboards (BI tools preferred)
- Familiarity with communication or ticketing systems
Core Competencies
- Strong communication and stakeholder management skills
- High attention to detail and accuracy
- Excellent problem-solving and prioritization abilities
- Ability to manage multiple tasks in a fast-paced retail environment
- Analytical mindset with ability to translate data into insights
- Strong follow-up and execution discipline
Job Details
Job Title
Operation Support Agent.Operation Support - Team
Job Country
Saudi Arabia
Job City
Jeddah
Job Role
Support Functions
Employment Type
Employee
Preferred Candidate
Career Level
Entry Level
Panda Retail Company
Panda is more than a retailer—it’s a trusted partner in your daily life. Committed to quality, affordability, and community well-being, we create a seamless shopping experience rooted in Saudi values. With fresh groceries, essential products, and innovative solutions, every visit to Panda adds value, making life better together.
