Job Purpose
To manage and deliver operational and financial audit projects within agreed timelines and in line with established audit guidelines, ensuring that all significant risks are identified, assessed, and addressed by management with a high level of efficiency and effectiveness. This role is responsible for supporting the Head of Audit in maintaining a robust and effective system of internal controls across the organization. All duties are to be performed in accordance with recognized professional auditing standards and internal policies, with a focus on promoting operational excellence, compliance, and risk mitigation.
Audit Planning & Execution
Develop comprehensive audit plans covering operational, financial and compliance audits.
Perform risk assessments to identify key areas for audit focus.
Lead audits end-to-end, including scoping, fieldwork, testing, reporting, and follow-up.
Assess adequacy and effectiveness of internal controls, recommending improvements where needed.
Coordinate with cross-functional teams to gain an understanding of key business processes and risks.
Team Leadership & Development
Lead and mentor a team of auditors or junior staff.
Assign responsibilities, monitor progress, and provide performance feedback and coaching.
Promote a culture of continuous improvement, knowledge sharing, and professional development within the team.
Stakeholder Engagement
Communicate audit findings and recommendations clearly to senior management and stakeholders.
Build strong relationships with business units to foster collaboration and enhance the value of audit engagements.
Present audit reports to executive leadership and follow up on remediation plans.
Compliance & Governance
Ensure audits comply with internal standards, professional standards (e.g., IIA), applicable laws and regulations and internal audit manual.
Assist in the development and maintenance of internal audit policies and procedures.
Operational & Retail-Specific Audits
Review store operations, cash handling, stock management, pricing, promotions, shrinkage, and customer transactions.
Audit supply chain and logistics operations including warehouses, inventory systems, and distribution centers.
Analyze financial data and operational KPIs to identify inefficiencies, losses, or control gaps specific to retail and supermarket business.
Other Requirements
Willingness to travel to store locations, distribution centers, or offices across regions (up to 20%).
Ability to work under pressure and adapt to changing priorities in a fast-paced retail environment.
Job Purpose :Responsible for the implementation of product quality compliance in the region (Retail Stores, Central Bakery & Fresh Vendors facilities) by conducting quality coaching visits to comply with regulatory authorities’ instructions & company internal standards.
Key Accountabilities:
Product Quality Coach Program:• Execute the Product Quality Coach Programs for Pandas Retail Stores, Facilities, and Omnichannel to ensure highest Product Quality are met, and comply with Panda standard.• Execute Product Quality Coach Visiting plan to support improvement actions implementation.• Prepare necessary non-compliance reports and communicated to concerned departments and follow up on raised noncompliance reports till its closed.
Suppliers Quality Management (Supplier Audit Program):• Implement Supplier Quality audit programs for private label (Food & Non-Food Vendors) and Fresh (i.e., Fresh meat, chilled meat, Produce, Deli etc.) by conducting audits to verify the supplier compliance with the standard requirements to protect customers from potential food safety hazards.• Report all raised NCRs to concerned departments and follow on raised NCRs till its closed.
Customer Complaints, NCR and Recall Management:• Investigate customer complaints and NCRs, analyze the collected data, submit it to the Quality Operation regional Manager for further action to close the issue with proper corrective actions.• Fill the necessary forms (Complaint forms and Investigation forms) and communicate it to Operation regional Manager.
Pest Control and Hygiene Program:• Monitor pest control and Hygiene service activities at stores and Facilities.• Follow up and communicate the issues related to the pest control and Hygiene program activities at stores and Facilities.
People Development:• Contribute in developing quality training materials and conduct training sessions for all targeted employees to improve their knowledge and performance standards.
Job Description
Job Summary
Senior Financial Analyst to provide accurate financial date and also analyze the financial performance of the company/business units sales, margins, costs, profitability & liquidity. With the help of research & analysis of financial information of the business Units, prepare various analytical reports to monitor & drive the financial goals and also help the management to take well informed decisions.
Functional Accountabilities:
Build financial models using data from financial systems and other sources, to support business decisions and the execution of strategic and tactical initiatives.Partner with management to understand expense and OI drivers and monitor performance against established targets.Establish and maintain strong business partnerships and cross-functional relationships to provide decision support.Analyze, monitor and deep dive in the costs and think creatively to assist the business in generating ideas to control costsCollaborate with business partners to deliver accurate and timely results, including relevant variance explanations.Actively participate in the Annual Planning process, quarterly review and Latest Estimate processes by providing support and analytics.Initiate continual process improvement efforts that enhance timeliness and accuracyCategory/Department performance analysis to improve the business profitabilityPerformance analysis of suppliers/scorecardsAssist in the preparation of business plans/business case analysis for new projects or initiativesPerform ad-hoc reporting and analysis as needed.
Job Purpose:Financial Planning Manager is responsible for driving the financial planning and analysis (FP&A) function to support strategic decision making within the grocery retail business. This role involves budgeting, forecasting, financial modeling, and performance analysis to ensure profitability, cost efficiency, and financial sustainability.Key Accountabilities:1. Financial Planning & Forecasting• Develop and manage the annual budget and rolling forecasts in alignment with business objectives.• Provide financial insights to support operational and strategic decision-making.• Analyze financial performance against budgets, forecasts, and historical data to identify trends, risks and opportunities.• Prepare detailed variance analysis reports for senior management.• Lead and participate in the automation of the financial analysis reports through the collaboration with the IT division to ensure efficiency, timely and accuracy of the financial reports and financial data.2. Performance Analysis• Monitor key performance indicators (KPIs) and analyze financial trends to identify risks and opportunities.• Prepare variance analysis and provide recommendations for cost optimization.• Prepare financial ratios analysis to assess liquidity, profitability and operational efficiency. 3. Strategic Decision Support:• Develop financial models to evaluate new business initiatives (e.g. store expansion, new investment opportunity).• Assess ROI for capital expenditures and operational investments.4. Compliance and Reporting:• Prepare the board of directors’ presentations and prepare summary of the financial performance and forecasts. • Ensure adherence to accounting standards (GAAP/IFRS) and internal financial policies.• Oversee the preparation of financial reports for stakeholders.5. Retailer Benchmark & Analysis:• Monitor grocery retailers’ performance and analyze the results. • Translate benchmarking insights into actionable recommendations to improve cost structures, pricing and operational performance. • Analyze the impact of external factors (e.g. inflation, supply chain disruptions) on financial plans. 6. Team Leadership:Manage and mentor financial analysts and oversee workload distribution and professional development of team members.
Job Purpose
The Dispatching Lead is responsible for managing the dispatch team and coordinating the efficient scheduling and dispatching of delivery vehicles to ensure timely deliveries. The role involves overseeing real-time delivery operations, ensuring effective communication between drivers and the operations team, and resolving any logistical issues that may arise. The Dispatching Lead plays a critical role in ensuring smooth and efficient delivery processes, optimizing driver routes, and maintaining high customer satisfaction.
Key Accountabilities
Dispatch Operations Management: Lead the dispatching process by assigning drivers to deliveries, ensuring that all orders are dispatched on time and in an efficient manner.
Real-Time Monitoring: Monitor delivery progress in real-time using dispatch software, ensuring that deliveries are on schedule and proactively addressing any delays or issues that arise.
Driver Coordination & Communication: Maintain effective communication with drivers, providing them with route updates, delivery instructions, and support as needed to ensure smooth operations.
Issue Resolution: Act as the first point of contact for drivers and customers when delivery issues occur, resolving problems quickly to minimize disruptions and ensure customer satisfaction.
Performance Tracking: Track and analyze key performance indicators (KPIs) such as on-time delivery rates, delivery accuracy, and driver efficiency. Prepare reports for management on dispatch performance.
Route Optimization Support: Collaborate with the routing team to optimize delivery routes, ensuring that drivers are assigned the most efficient routes to minimize travel time and fuel consumption.
Safety & Compliance: Ensure that all dispatching operations comply with company policies, legal requirements, and safety regulations. Conduct safety briefings and ensure that drivers follow safety protocols.
Team Leadership: Lead, train, and mentor the dispatching team, ensuring that they have the skills and tools needed to perform their roles effectively.
Technology & Tools Management: Oversee the use of dispatch management software, ensuring it is used effectively and that any system issues are resolved quickly to prevent delays.
Customer Service Support: Work closely with the customer service team to address delivery-related inquiries or complaints, ensuring quick and satisfactory resolutions
Job Purpose
To analyze, design, plan and implement the Corporate Procurement strategic plans by following the systematic approach to realize the maximum benefits out of all buying activities for non-trade goods and services to contribute to the department performance in close alignment with Stakeholders
Key Accountabilities
- Ensure achievements of saving to reduce operating expenses according annual target.
- Conscious about cost efficiency in all activities.
- Provide specific feedback and reports on the progress of saving initiatives.
- Liaises with key company employees to determine their product and service needs and Partner with staff from across the organization providing high level advice and guidance to build expertise in procurement, provide governance and improve procurement practice and outcomes
- Monitor business trends and product availability to pay the best price for company goods and services without sacrificing quality or delivery times
- Develops relationships with suppliers to negotiate the best prices for company and Identify and research for potential new suppliers and new products and services to elevate the quality of service to meet company's goals.
- Ensure Building strong collaborative networks with internal business partners according to SALs.
- Take necessary actions to ensure targets are met, and track performance against objectives.
- Held periodical meeting, visits, assessment for key suppliers to promote performance.
- Ensure sourcing activities are delivered in a professional manner in alignment with BUs needs.
- Undertake business needs assessment, supply market analysis and commercial risk assessments to inform procurement planning and sourcing decisions
- Document procurement processes, decisions and contractual arrangements fully to provide an audit trail for probity and audit purposes. Assistant manager
- Continuously improve practices within own team in compliance with the department policies and procedures.
- Ensure sourcing activities are delivered in a professional manner in alignment with BUs needs.
- Manage and direct a team of sourcing officers through sourcing activities and KPIs.
- Balance out capacities and workload within own team.
- Create a healthy environment for teamwork, commitments, and individual accountability within own team.
- Conduct sourcing activities in a professional manner seeking quotations & proposals to fulfill BUs needs.
- Establish the intiations of bidding process and draft RFQ
- Handle the closing negotiations and present outcomes to committee or BU for alignment
- Extend, Terminate, Renew or establish new contracts of non trade buying’s
Job Purpose :
Safety supervisors are responsible for ensuring that Store/DC is in compliance with all safety-related regulatory requirements, and Environmental Protection. Considering the company safety policy and objectives.
Key Accountabilities: 1-Support the National HSE Manager and team with planning, coordinating, and implementing effective HSE policies, guidelines, and procedures to ensure that the department objectives are met.
2-Provide support to DC and Operation teams in all aspects of occupational health, safety and environmental issues
3-Regularly review and be familiar with all applicable legislation and applicable standards to ensure compliance
4-Conduct HSE training and orientation to all new employees, ensure that reporting is performed promptly and accurately,
5-Providing advice and directions to employees and management on how to minimize or ultimately avoid risks and hazards in the workplace
6-Support the National HSE Manager in ensuring HSE compliance on stores and DCs and perform regular HSE audits in the areas of business and operations.
7-Ensuring safety inspections and audits are completed at the prescribed intervals and that corrective actions are taken to correct identified deficiencies
8-Provide support to the dept on the implementation of Company-wide HSE initiatives e.g., ISO 14001, ISO 45001.
9-Assist with developing HSE plans that comply with Company policies and procedures, ensure training, toolbox meetings, and drills are implemented as part of the company’s EHS program.
10-Leading or participating in the investigation of workplace accidents and non-compliance reports and prepare/submit lessons learned to the National HSE Manage, assist in the development of company specific HSE procedures, provide support to the DC H&S Manager by maintaining a visible presence on the field performing
Job Purpose:The Senior Compliance Auditor will be responsible for conducting comprehensive reviews and audits of the company's support functions, including HR, Finance, Customer Experience (CXR) Office, Commercial, Procurement, and other departments. This role is pivotal in ensuring that all operations and business practices adhere to regulatory requirements, internal policies, and industry standards.
Key Accountabilities:
Audit Planning and Execution:
• Develop and implement audit plans for support functions, ensuring alignment with company objectives and compliance requirements.• Conduct thorough audits to assess the effectiveness of internal controls, risk management, and governance processes.
Compliance Monitoring:
• Regularly review company policies and procedures to ensure compliance with local laws, regulations, and industry standards.• Identify areas of non-compliance and recommend corrective actions to mitigate risks.
Reporting and Documentation:
• Prepare detailed audit reports summarizing findings, conclusions, and recommendations.• Maintain comprehensive documentation of audit processes, findings, and follow-up actions.
Stakeholder Engagement:• Collaborate with department heads and senior management to communicate audit results and drive implementation of recommended improvements.• Provide guidance and support to departments in enhancing their compliance practices.
Continuous Improvement:
• Stay updated with changes in regulations and industry best practices to ensure ongoing compliance.• Proactively identify opportunities for process improvements and contribute to the development of compliance training programs.
People Management:
• Keep abreast with all the latest updates in the audit, risk management and fraud field and improve the abilities of the Regional Internal Audit abilities.• Maintain open communication with Management and promote Internal Audit Activity.
Job Purpose:
Will ensure that all risks are recognized and managed in a manner that their financial impact is minimized, allowing the Company to efficiently and cost-effectively minimizes the impact of losses, provides a hands-on approach to business problems and share the exposure to a wide variety of complex operational and systems environments.
Job Accountabilities:
STRATEGIC
· Assist the Head of unit for formulation of the Panda –Enterprise Risk Management Strategy, budget, and planning process covering the
areas of business systems and operational processes, financial and accounting systems, and business risk Management
· Coordinate for Annual revisit the company risk assessment and amend in accordance with changes to the company objectives and challenges
· Coordinate the Audit Division’s activities so that it effectively utilizes its resources, manages its priorities, and is able to be both responsive
and proactive
· Assist the Head of unit to evaluate and assess significant new or changing services, processes, operations, and control processes coincident with their development, implementation, and/or expansion.
· Assist the Head of unit in ensure RA Section’s organisational and professional ethical standards, ensuring all audit activities to carry out
in accordance compliance with The IIA’s International Standards for the Professional Practice of Internal Auditing and Panda standards.
PLANNING
· Coordinate for preparation of Risk Assurance plan to set out the priorities of the Risk Assurance, consistent with the internal audit dept. and organizational objectives.
· Assist the Head of unit in preparing the annual audit plan. Undertake comprehensive planning and risk assessments relating to each assignment to ensure that the engagement identifies potential business risks. Define audit scope in order to identify the risk areas, management processes, and internal controls.
OPERATIONAL
· Support implementation, development and enhancement of enterprise-wide risk management program, including instituting applicable policies and standard operating procedures.
· Assist Head of unit in assessing the nature and severity of inherent risks and work together to identify and design risk mitigation strategies including risk reduction, acceptance or transference processes.
· Coordinate with Head of unit to Work with business units to establish, maintain and continuously improve risk management capabilities and act as champion on risk related initiatives.
· Communicate and facilitate the use of appropriate Enterprise Risk Management methodologies, tools and techniques by business partners.
· Facilitate enterprise-wide risk assessments and monitor priority risks across the company.
· Support Head of unit to implement appropriate risk reporting to senior management.
· Assist on the job training, coaching, and guidance to Risk Assurance and other internal audit staff in conducting Risk Assurance
programs and other audit-related work.
· Ensure the organization's enterprise-wide risk management policies are in compliance with applicable regulations and the Company’s
strategic imperatives.
· Perform other duties as required to Head of unit and the business. support Risk Assurance team,
· Assist overall performance of Risk Assurance assignments, training staff to company standards, addressing audit issues and providing
continual senior guidance
· Stay abreast of current public trends and directions that could increase the efficiency of the Company’s Internal Audit Department
· Work closely with the other departments’ managers (IT, Finance, Operations, etc.) on RA -internal audit matters to achieve the
company objectives and ensure implementation of the agreed remediation plans
· Stays abreast of general business/economic developments and new professional announcements & standards to gain an understanding
of their links and impact on the organization. Understands and applies technical standards.
· Keep current with the latest applicable laws, regulations, and relevant the company Policies and Procedures
· Maintains a positive, professional relationship with staff and management at all levels, including maintaining a professional appearance at all times.
